Netflix has fixed a glitch that caused some subscribers who stream content to their Microsoft Xbox 360 or Roku Netflix Players to receive lower quality streams.
The problem first hit Roku users, then reportedly spread to Xbox 360 users a few days later. If use Roku and noticed a drop in quality, the company wishes you to send them an e-mail with information about your ISP, connection speed and your geographic location.
Xbox 360 owners who have Xbox Live Gold accounts have been excited about streaming content through Netflix, except the video streams reportedly have dropped in quality. It's unsure why the problem happened, but both Microsoft and Netflix are working together to ensure it doesn't happen again.
"Recently some Netflix members using Roku or Xbox movie players noticed lower quality streaming than they had experienced earlier," the official Netflix blog stated. "This was a temporary issue that we believe we have resolved. Working with our content distribution partners and key carriers, we made some specific changes that should restore everyone's experience to where it was before -- high quality streaming."
Roku box became the first technology to receive Netflix streaming, with Microsoft, LG Electronics, and Samsung following suit. It's likely other Blu-ray manufacturers will also add Netflix streaming capability to their products in the future.
I haven't noticed problems with the service, but am glad to hear Netflix worked to help resolve problems in a somewhat timely manner. If you currently stream Netflix content into the living room and noticed a drop in video quality, it should be fixed soon.
