Looks
like reports of the Xbox 360 scratching discs is more of a problem than just isolated cases. The video game
rental company Gamefly, has been sending out notices to several of their
customers speaking to this issue.
scratching problem is evidently widespread enough that GameFly has prepared a 'form letter' to send to all consumers who return Xbox 360 discs with defects on them, commenting: "We have received reports that certain XBOX 360 consoles have caused damage to GameFly videogames. Unfortunately, we have been notified that you recently returned a damaged XBOX 360 game. As a precaution, we have removed all XBOX 360 games from your GameQ. Please contact Microsoft at 1-800-4MY-XBOX. Please do not rent XBOX 360 games until you have resolved this issue. In the future, should GameFly receive XBOX 360 games from you that have been damaged, you will be charged a replacement fee." |
Microsoft has said previously that the rate of damage
is well below what you would expect "for a consumer electronics
product of this complexity." It seems that the damage can occur even when just
running the games, you do not have to move the Xbox 360 around to cause the
scratches.
Source: Gamasutra
