The problems still continue.
MSN Messenger users started experiencing trouble Tuesday, with the most commonly reported glitches being connection problems and missing buddy lists of friends. Microsoft temporarily took MSN Messenger offline around 3 p.m. PDT Thursday in an attempt to fix the problem. Although the company had partially restored the service in many countries by Friday morning, at 12 p.m. PDT problems still plagued as many as one third of its users. |
As the outage continues, analysts and Microsoft customers are also questioning the viability of the company's new Web services initiatives that rely on instant messaging such as Microsoft.Net and HailStorm.
Microsoft had been fairly tight-lipped about the problem until Friday around 11:30 a.m. PDT, when MSN Vice President Richard Bray issued a lengthy statement. He acknowledged that service interruptions had been ongoing for several days. He also admitted that "for a brief period of time yesterday, it was necessary for us to reboot and restore all of our MSN Messenger servers as part of our efforts to restore service to all customers."
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Source: News.com
